# Exchange Options Exchange options are the steps when the user decides to return an item. The first step is to get the available exchange options and try to get the best exchange option for the user. ## Get available exchange options - [GET /returns/{return_id}/items/{line_item_id}/exchange_options](https://docs.itsrever.com/apis/storefront/exchange-options/paths/~1returns~1%7Breturn_id%7D~1items~1%7Bline_item_id%7D~1exchange_options/get.md): Retrieves available exchange options based on return reason, product category, stock levels, and country. ## Get incentives for exchange - [GET /returns/{return_id}/exchange_incentive](https://docs.itsrever.com/apis/storefront/exchange-options/paths/~1returns~1%7Breturn_id%7D~1exchange_incentive/get.md): Retrieves extra amounts and preferred exchange types. ## Get recommended products for an item - [GET /returns/{return_id}/items/{line_item_id}/recommended_products](https://docs.itsrever.com/apis/storefront/exchange-options/paths/~1returns~1%7Breturn_id%7D~1items~1%7Bline_item_id%7D~1recommended_products/get.md): Retrieves recommended products for a specific line item.